What is the HCG Buckethead Army?
With the Ashes being tied at 32 all Australia needed to show their support. When the Barmy Army arrived on our shores we decided to greet them with a nationwide support team of bucket-donning Aussies. Australia, we did it! The tie is over and the Poms have been sent packing - now it’s time to focus on the KFC BBL – Don those buckets, show some support for your team and win some mad swag while you’re at it!
What does the HCG Buckethead Army have to do with Cricket?
The KFC bucket has become synonymous with BBL fans at the cricket. This year we are taking this symbol of support and amplifying it for the BBL. We’ll do this by creating mini-armies to support each individual team by turning the KFC buckets into different team colours.
Why should I join the Buckethead Army?
We’ve won the Ashes and now BBL glory is on the line! Rally together with bucketloads of other Aussies to help lead your team to victory. Enlist in the HCG Buckethead Army and play Bang your Buckets during the cricket to show your support for your BBL team. You can also win mad swag while you’re at it!
Where will my picture be shown?
Your face could be shown in stadiums, on TV during the cricket, our website and on social pages.
My picture doesn't seem to have been accepted?
There are a few reasons why your image may not have been accepted. Your face wasn't detected, Your photo file was too small or too large. Your photo was poorly lit, or it didn't have enough contrast. There are some photo tips here if you want to try again
How can I change my profile picture?
Click on your image (top left), to access your profile page. Once you’re on your profile page, click the CHANGE button underneath your profile pic. Or, access your profile page via the menu (top right). Want to change your pic now?
If you can see the Colonel, this means you haven’t uploaded a profile picture. What are you waiting for?
How can I share my photo with people?
You can share your profile pic by clicking the Facebook icon on the profile page or during the sign up process.
How can I check my score?
You can check it out on your Profile page.
Reaching your profile page is easy, either click on your image (top left), or the Menu tab (top right).
Don’t forget to challenge your mates and share on social
On my profile page why is my score still zero when I have played the game before?
Your score only counts when you play during game time otherwise you are just practising. The game time only takes place throughout the duration of all BBL matches when your support counts and you have the chance to win mad swag.
How can I log back in if I logged out?
Click on the login button (top right). If you signed up with an email address, you will need your email address and password. Or if you signed up with Facebook, just choose Continue with Facebook.
What is included in 'Mad Swag'?
Main Prize: Tickets, Merchandise, Flights & Accommodation for the Big Bash Final, for you and 3 mates.
Game Day Prizes: There’s also KFC Vouchers for the Top 3 Winners of the Bang your Buckets game each day and the chance to get your face in front of the nation.
What does 'Light Up Australia' mean?
‘Lighting up Australia’ involves turning on light displays in major cities around the country to show our support of the Aussie cricketers. The light projections will be influenced by how many buckets Australia bangs collectively in the Bang your Buckets game.
How can I win prizes?
You can win prizes by playing the Bang your Buckets game to show your support for your team in the BBL. Play Bang your Buckets during live playing times & players with the highest scores will win!
What is the Chatbot?
A Facebook Messenger bot called Gary – here to answer all your questions on the HCG Buckethead Army, cricket trivia, on demand cricket match updates, Facebook mission alerts and more.
The issue I’m having isn’t in the FAQs. How can I get in contact with someone?
I have an account on the KFC app, can I use that to sign-up?
I signed up with Facebook, how do I reset my password?
You'll have to change your password using Facebook.
I can’t remember my password, what should I do?
Reset your password using the reset password link. A new password will be emailed to your registered email address. You’ll need to login with this password.
I can’t find how to change my password.
You can reset your password via the Forgotten password link. A new password will be emailed to your registered email address. We aren’t currently offering the ability to update your own password.
If you’re a registered user of the KFC app, you can login into the app and change your password via My Account and Password.
Why can’t I get the bucket to fit on my head?
The selfie you take, or the pic you choose from your library needs to have enough space above your head to fit the bucket. If you’re finding the bucket is over your face, and you can’t shrink your photo down enough, try choosing a pic with room above your head. You will find some tips here
Can I stop my photo from appearing publically?
As part of the Terms & Conditions of this site, approved photos may appear.
If you don’t wish your photo to appear publically, you have these options:
- Remove your pic from your profile and we will just use the Colonel with the Bucket – you don’t have to have a picture to play the game
- Don’t participate in Bang your Buckets live game play
- Don’t share your profile image on social media
What information do you get about me from Facebook?
Facebook gives us your name and email address, so we can contact you about the Buckethead Army, how to play the game or any new offers.
Why did I get the message ‘your image size is too small/too large’?
We have a size limit on profile images to make sure your photo meets our mega pixel requirements so that your face can appear in front of the nation.
Can I change my bucket colour?
Yep! You can change the colour of your bucket via your Profile page.
I saw my face on TV, but I wasn't wearing the colour of my team’s bucket
BBL Grounds only allow us to show bucket colours for the home team. The bucket colour on ground will reflect the team you supported during game play. If you have supported a few teams then the relevant and latest bucket colour will be shown at ground.
How does the game work?
When the game starts the player has 60 secs to bang as many buckets as they can. There are a number of different buckets that will appear throughout the game. Some buckets are worth more than other buckets and some buckets give you extra time. When you hit a bucket of the opposing BBL team, it’s Game Over.
What is the "Bang your Bucket" game about?
It’s a game that helps members of the HCG Buckethead Army show their support. The more buckets they bang the more support they’re showing for their team in the BBL. And you can win some mad swag in the process!
What is the difference between practise/game time?
Practise involves playing Bang your Buckets at any point in time outside of game time. It’s when you can practice your skills so you’re ready for when it counts. Game time is when your Bang your Buckets score counts towards supporting your BBL team. This is also when you have the chance to win mad swag.
How/when is game time?
Game time will take place throughout the duration of all BBL matches. Although, keep in mind – Due to unpredictable weather and match play, ‘game time’ might finish earlier or last longer than the whole match.
How come my password isn't working anymore?
Don't stress, you probably haven't been hacked! Chances are, you've requested to reset your password recently. This actually resets your password on both the mobile app and the website so just try using the latest password sent to you by the KFC team.